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Episode 212: Gogie Padilla – Scam Swatter, Founder of Answer Sure

This episode is dedicated to Grandpa Fred. Gogie Padilla, the Founder and CEO of Answer Sure, joins the show to share her journey from her mother nearly being scammed to starting a company to prevent scams. Hear how to beat the learning curve, offer a variety of services, stay tenacious, give your customers peace of mind, and her dream place to go for a morning walk. This episode covers everything from grandparent scams to call centers. Here’s a small sample of what you will hear in this episode:

• What was Gogie’s mom’s close call with scammers
• Why are young people targeted as well
• Is it pronounced sure or sure
• What were Gogie’s first steps in starting Answer Sure
• How does it work from the customer’s perspective
• What’s the most valuable approach Gogie has taken
• Who has been most inspiring in helping her start Answer Sure
• What’s the best quote she’s ever heard from a customer

Connect with Gogie at AnswerSure.com.

Enjoy the shoooooow! Check out the show notes below for much more detail. You can also find the full transcript here.

Show Notes

• Intro, Forever Fred, and Close Call
  • [0:29] Email me at max@maxpodcasting.com to save time with your high-quality podcast and use it as a business-building tool
  • [0:38] Connect with Gogie at AnswerSure.com
  • [1:44] Love you, Grandpa Fred!
  • [10:09] Big thanks to my dad, Greg Branstetter, and the wonderful people at Scott Funeral Home and Autumn Woods
  • [10:15] Check out Forever Fred on your favorite podcast platform
  • [11:48] Shoutout, Lisa Ascolese aka The Inventress!
  • [12:21] What was Gogie’s mom’s close call with scammers
  • [13:33] What was Gogie’s reaction to hearing what was happening to her mom
  • [15:08] What is the financial impact of scams each year
  • [16:02] Elderly Crime
  • [16:04] Why are young people targeted as well
  • [16:27] PS5 (PlayStation 5)

• The Answer Sure Story
  • [17:21] Is it pronounced sure or sure
  • [17:33] What were Gogie’s first steps in starting Answer Sure
  • [18:34] Call Center
  • [19:11] Google
  • [19:13] Entrepreneur
  • [19:33] What part of the business has had the biggest learning curve
  • [20:00] Landlines
  • [20:58] Hard-Wired Ethernet, WiFi
  • [21:15] What services does Answer Sure offer
  • [22:59] Email
  • [23:08] Clients
  • [23:20] How does Answer Sure work from the customer’s perspective
  • [25:08] Spoofing
  • [25:50] Android
  • [25:57] iOS
  • [27:33] How much of Gogie’s business is the representative side
  • [29:33] Shoutout, Max!
  • [31:19] What’s the most valuable approach Gogie has taken
  • [32:00] Save time with your high-quality podcast. Email me at max@maxpodcasting.com to bring your podcast to life and use it as a business-building tool. Sign up for the Podcasting to the Max newsletter at MaxPodcasting.com/Newsletter and receive How to Edit Your Podcast in Audacity
• Inspiration & Creativity: People, Hobbies, and Resources
  • [32:15] How do you be and stay creative
  • [33:20] Who has been most inspiring in helping Gogie start Answer Sure
  • [34:24] Worth it
  • [34:33] Marketplace “The Age of Fraud“
  • [35:21] Marketplace “Brains and Losses“

• Rapid-Fire Q&A
  • [36:30] Grandparent Scam
  • [37:19] What’s a weird talent Gogie has
  • [38:02] What’s the best quote she’s ever heard from a customer about Answer Sure
  • [38:32] Maldives
  • [39:22] Connect with Gogie at AnswerSure.com
  • [40:08] What are Gogie’s Final Thoughts
  • [40:47] Follow the Wild Business Growth Podcast and tell a friend about the podcast. And 5 stars on Apple Podcasts & Spotify if you’re feeling super nice
  • [40:57] Check out the Wild Business Growth Podcast on Goodpods, where you can see what your favorite people are listening to
  • [40:59] Connect with me on Instagram, Twitter, and LinkedIn @MaxBranstetter
  • [41:02] Save time with your high-quality podcast. Email me at max@maxpodcasting.com to bring your podcast to life and use it as a business-building tool
  • [41:04] Sign up for the Podcasting to the Max newsletter at MaxPodcasting.com/Newsletter and receive How to Edit Your Podcast in Audacity
  • Theme music: Freestyle Percussion Magik – “Jungle Tribe” – provided by Jamendo

What is the Wild Business Growth Podcast?

Wild ideas. Wild growth. Every Wednesday morning a new entrepreneur joins the Wild Business Growth Podcast to share the wildly creative and unusual ways they grew their business – and teaches you how to do it, too. Hear the minds behind WordPress, Stacy’s Pita Chips, Drybar, the voice of Bart Simpson, and more wild stories. Hosted by Max Branstetter (that’s me), Founder and Podcast Producer at MaxPodcasting.

How do you start a podcast?

Interested in starting a professional-sounding podcast for your brand, but don’t want to deal with the time commitment of all those behind-the-scenes details? I’ve got you covered. Email me at max@maxpodcasting.com to save time with your high-quality podcast and use it as a business-building tool.

Thanks for listening to Gogie Padilla on the Wild Business Growth Podcast. To hear more Wild stories like this one every Wednesday morning, follow the Wild Business Growth Podcast and tell a friend about it. And be Sure to Answer life’s biggest questions with them. Until next time, Let your business Run Wild…and Bring on the Bongos!!